As a computer technician, I often get asked the question "Why is my computer running so slow?" I chuckle to myself sometimes, because "slow" is usually a relative term. For example, "Can you take a look at my laptop? [Insert co-worker's...
6 Types of Blog Topics for Small Businesses
Recently we wrote a blog on why your small business should have a blog. One of the challenges many small businesses have is finding inspiration for what to write about. We've compiled a list of 6 different types of blogs that...
IB Opens Second Office Location in Kansas City Area
We would like to take this opportunity to officially announce that Igniting Business is opening an office in the Kansas City area. As we've grown in the Columbia area, we've experienced more demand for our services throughout the state and nation....
3 Social Media Must-Haves
One of the most common misconceptions about social media for business is that simply having a business page will bring more online followers and offline sales. Social media is a great tool to aid these two things; however, it takes a...
Is Windows 8.1 Right For Your Small Business?
Recently, Igniting Business asked a local small business employee what she thinks of Windows 8.1. Her name is Paula Burger, and she is an accountant for Oakstone Construction, a residential construction company. When we got her answers to our questions, Paula...
Why Your Small Business Should Have a Blog
When we sit down with our small business clients for a web design or marketing meeting, we often ask if they have considered adding a blog to their website. Many clients claim they would not be good at blogging or that...
Facebook Page Insights – What You Need to Know
Facebook’s Page Insights tool can be very helpful to business page administrators, but often times, page owners are unaware of the valuable information this tool offers. Read on to discover the features and how they can benefit your social activity. To...
Windows 8.1 Introduction
As someone who installs and upgrades computers for small businesses, I have heard many questions regarding the new Windows operating system. The user interface is different from what Windows 7 or Vista users expect, so it can be unnerving and inconvenient...
Updated Ticket System for Support
Last June we launched our new IB Support System. Throughout the past year, we have worked with clients during the transition to submit support requests through this ticket system. We've seen improved response time and better tracking of support requests. However,...
4 Tips for Better Engagement on Social Media
Small businesses have the ability to create very high quality content, but often times don’t fully understand how to promote that content and engage with users on social media. These four tips will help any business boost the engagement on their...
Critical Internet Explorer Security Patch Released - Update Required
Most likely, you have heard some news about the recent security concerns regarding Internet Explorer. You usually don't hear this much talk about most software bugs, but this one is quite serious. There are a lot of people who use IE,...
Content Marketing: 2 Myths and 2 Tips
Content marketing has become a driving force in the online world. Consumers are constantly searching for reputable information about goods and services, and businesses have a great opportunity to provide such content. Many small businesses are aware that they should be...
Word Tips: Reviewing Documents in Word
Have you explored the Review tab on Microsoft Office's ribbon beyond spell check and word count? Well Microsoft Word has more features to offer. In this blog, I will walk you through the Comments, Tracking, and Changes sections. Here there are...
4 Rules for Handling Negativity on Social Media
One of the questions we get frequently at Igniting Business is “How do I respond if someone leaves negative comments on my social media page?” Social media has become an environment of direct interaction between a business and the consumer; this...
3 Ways to Organize Your Computer Files
Environment has a strong effect on the way we work. Lighting, sound, cleanliness, culture, and many other factors influence our productivity. But have you ever considered how your PC Desktop organization affects your work? Do you think there is any...
Social Media Platforms for Your Business
With hundreds of social media platforms out there, it is sometimes difficult to know which one is right for your business. This short guide will highlight the uses and benefits of four major platforms. Facebook: The main benefits of Facebook...
How to Create Bookmarks in Commonly-Used Browsers
How many times have you typed in your business' website into a browser? How often are you typing out "google.com" or "facebook.com"? Well if you want to bypass the step of typing those URLs every time, you can save those pages...
Microsoft to End Windows XP Support
Are you currently running Windows XP as your PC operating system? Microsoft has announced it will no longer be releasing updates or support for XP as of April 8, 2014. We know for some of our clients this may be an...
So Your Small Business is on Facebook, Now What?
Many small businesses rush to create a Facebook page, but then often get stuck and don't know how to use the platform to benefit their business. Facebook can be a great tool to reach your consumers, generate traffic to your website,...
Word Tips: Using Images in Word
How often do you use images in Microsoft Word? Images can be very helpful – from writing notes for a presentation to explaining a concept to a client. If you have never tried inserting a picture into Word, take a look...
A Secure Tool to Keep Track of Your Passwords – KeePass
Each day we are creating more and more passwords – whether it be for online shopping, social media, email, banking...the list goes on. Security requirements for these passwords are becoming more specific; many require combinations of lowercase and uppercase letters,...